ABP’s rapid growth and acquisition strategy created significant technical debt as disparate systems, processes, and data models were brought together at scale. Hear how they addressed this challenge by partnering closely with the business, ensuring technology decisions were anchored in operational realities and growth objectives rather than isolated IT solutions. A key focus was driving standardized business processes, reducing fragmentation while enabling consistency, scalability, and better decision‑making across the enterprise. In parallel, we partnered with a strategic service provider that was willing to look beyond rigid contracts and SOWs, adapting as priorities evolved and complexity surfaced. This relationship emphasized outcomes over transactions, allowing us to move faster and solve root‑cause issues rather than apply short‑term fixes. Together, these efforts significantly reduced technical debt and positioned ABP with a more stable, scalable, and business‑aligned technology foundation.

In this session, you will learn:

• Preparation.

• Perseverance.

• Partnership.