In this session, JLR shares lessons from their evolving SAP S/4HANA initiative and discusses the benefits of anchoring decisions in business outcomes versus technical milestones. 

Attendees will: 

• Understand where business ownership impacted priorities and outcomes, including key differences compared to a traditional IT-led SAP S/4HANA program.

• Hear how lessons from the initial production rollout are being applied as the transformation scales across the business.

• Get tips to evaluate implementation partners against evolving program needs, including when and how to reset expectations or change system integrators.

• Discuss proven strategies to drive business change and adoption through training models, superuser networks, and frontline user support.